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Our Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.



Practice Administrator

Sherree joined Ballard Vision Associates in 2007 after moving with her husband from Ft. Lauderdale, FL. She has been in the eye care field for over 30 years, and is a true jack-of-all-trades. She is the one person who can answer any question you may have and is happy to provide any assistance that you may need. She is often accused of being Dr. Ballard’s “work wife”, and with her dry sense of humor she has the nickname among the staff as “the meanest person”. (Sherree does not agree with this.) She loves good food, good wine, and 90's and 2000's alternative music.



Lead Optometric Assistant

Sara joined Ballard Vision Associates in early 2012 after moving to Nashville from Buffalo, NY. She has worked in the eye care field since 2007, and will guide you through the important preliminary tests during your visit before seeing Dr. Ballard. She is a die-hard Buffalo Bills and Sabres fan, but part of her employment required that she also become a Nashville Predator and Tennessee Titan fan. We are still working on that...



Optical Manager

Cassie joined Ballard Vision Associates in 2019 with 11 years of optical experience and has felt like one of the family since her first day. She is great at assisting you in finding the perfect frame and lenses to suit you style, visual needs and budget. She is a native of TN and currently lives in Murfreesboro with her fiance and 2 children. She enjoys sports whether watching or participating and spending time with her family.



Front Office Manager

Rachel joined Ballard Vision Associates in 2020 with 25 years experience in the optical field. She can help you with all your insurance and appointment needs, as well as help you with eyeglass repairs and adjustments. Rachel is a native of TN and enjoys time with her husband, son and her 2 dogs.  She loves all animals and music (except polka- sorry). You may even find her singing with her husband on the weekends!  Fun Fact......Rachel and Sherree worked together 12 years ago and are happy to be back on the same team!